Cowboy builders, faulty goods, dodgy car dealers, incompetent tradesmen: all these disputes are more common than people think, and knowing your rights makes a real difference to how quickly and cheaply they get resolved.
At Hine Solicitors, we can advise you on your rights when goods or a service fall short of what you expected, whatever kind of purchase or contract is involved, and we take action, through the courts if necessary, to enforce those rights and get back what you are owed.
If you are unhappy with a purchase, you have rights that cover the quality of what you bought, whether it does what it was supposed to and whether it matches how it was described. If you hire a tradesperson to carry out a service for you, they are required to do it with reasonable care and skill, and within a reasonable period of time. Where those obligations are not met, you may have grounds for a claim, and it is worth taking advice before you decide what to do next.
We can help if you have a problem with poor workmanship by a tradesperson, such as a builder, plumber or electrician, with goods you have paid for but never received, with a warranty dispute over something that has gone wrong after purchase, or with a second hand car that has turned out to be faulty. Each of these situations comes down to the same question: did the other party meet the obligations they took on, and what are you entitled to if they did not?
Not every dispute of this type needs to go to court. We look at the strength of your case, the evidence available, what the business or supplier is likely to say in response, and what a realistic outcome looks like, before recommending the best way forward. Where negotiation does not resolve things, we can take the matter through the courts to enforce your rights and get back what you are owed.
John Young represents clients in these disputes at Hine Solicitors. If you feel you have been let down by a business or a supplier, get in touch. Call us on 01494 685588 or use our contact form, and we will take you through your options.
I’d like to thank you for seeing the court hearing through. A terrific piece of work!
You have been a tremendous support and a highly efficient lawyer to say the least. Full of empathy and dealt with every little detail perfectly to share the burden equally.
I just wanted to take this opportunity to say thank you so much for your professionalism, hard work, and your patience afforded to me through my difficult times. Your support and kindness I shall always remember with gratitude.
Thank you for a brilliant result.